On-line Security
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Most large companies and card services keep your information stored on their computers. And computers can be hacked. So, we never store your information. It is encrypted (256-bit RSA Industry Standard Encryption) and sent to a secure bin where it is retrieved, printed out, and securely erased (over-written with zeroes). The printed form is used to authorize and validate your order electronically using secure banking software...
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Your order is then shredded to prevent physical theft. It does makes more work for you (no passwords, cookies, or autofill forms used here) and more work for us (printing costs, shredding, punching in data codes) but it's as impossible as we can make it for anyone to steal your information
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Often, a phony site will have an order page that is not secure. A secure page is identifiable by certain characteristics, and a "lock" icon is one
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In some browsers, the lock is on the right, in some on the left, in some in the location bar. And the 's' in 'https' (in the site address window) means that the page is secure
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For security while ordering Cds, our 'https' page is industry standard, 256 bit Encryption, Secure Socket Layer (SSL), the same level used by amazon and cduniverse.
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We're THAWTE Certified, a VeriSign Company.
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We accept MasterCard, Visa, and Discover. This is not a PayPal service. We operate our own dedicated Apache Servers hosted by www.cruzio.com, our ISP in Silicon Valley, CA
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Our 256 bit encrypted secure order page is at:
https://www5.cruzio.com/w5a126/jessicawilliams_order.html
Some common questions:
Q. Do you have a guarantee?
A. YES. We offer a FULL REFUND for any purchase that is defective or with which you are dissatisfied, for whatever reason. Period.
Q. How safe is it to use my credit card?
A. Our order page uses industry-standard 256-bit SSL server security and encryption. We have not lost ANY data in all our years of business.
Q. Do I have to fill out my information every time I order here?
A. YES. We NEVER store your card number on a network hard drive, and we keep all your information private. WE NEVER USE 'ALWAYS ON' access. Every time you make a purchase, you'll have to enter your info again; we shred the paper that your order was printed on, also deleting it from the incoming server.
Q. Why is it safer here than a larger on-line outlet?
A. Large on-line outlets are hackable, and since your credit information is stored on their computers, it is in danger. This never happens with us.
Q. Will you sell or share my information?
A. NO. We NEVER release your e-mail address, home address, telephone number, or ANY information whatsoever to anyone, either in business or otherwise, for any purpose whatsoever. Your privacy is sacrosanct and will not be violated under any conditions.
Q. How long will it take to get my cds?
A. Your order will ship within 5 to 7 days of us receiving the order, FREE SHIPPING, FIRST-CLASS AIR MAIL, TO ANYWHERE IN THE USA! (For overseas and Canada, add $5 s/h, allow 10-14 days for delivery)
Q. Which credit cards do you take?
A. We honor MasterCard, Visa, and the Discover Card
Q. Why buy Jessica Williams cds here?
A. If you buy cds here, I get paid. If you buy from any retail, brick and mortar, or on-line source, I receive no money at all. See reasons to buy here
I personally GUARANTEE your satisfaction with our no questions asked money-back guarantee.
I have been running this business since 1997, selling my music to people in China, Japan, the UK, Nova Scotia, Germany, France, The Netherlands, the USA; I am proud of our service record.
